Keep the payments in Men's Fitness Info correct: member plans, invoices, the trainer subscription and the payouts that trainers receive for their clients.
This role is with Men's Fitness Info (mensfitness.info).
Nice to have:
Experience with a subscription billing API.
Experience with marketplace payouts.
Responsibilities
Review each day's failed and disputed payments and decide what happens to the account.
Check that plan changes, billing cycle changes and cancellations are charged and ended correctly.
Check that each trainer's payout account is connected and that client payments reach the trainer.
Reconcile the payment records in the site with the payment provider's reports each month.
Write each billing error you find with the account and the steps to repeat it, and pass it to engineering.
Requirements
Experience in billing operations, accounts receivable or subscription support.
Careful, consistent record keeping.
Clear, short writing in English.
Apply to this job
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