Keep the NOWAITN billing records correct: seats, add-ons, token plans, app licenses and the payouts for sellers who sell through connected accounts.
This role is with NOWAITN (nowaitn.com).
Nice to have:
Experience with a subscription billing API and its reports.
Experience with marketplace or connected-account payouts.
Responsibilities
Review the billing pages for each organization: licenses, seats, add-ons and token balances.
Reconcile the invoices and payments the billing system records against the payments provider each week and list the differences.
Check the onboarding of sellers who take orders through connected payment accounts and the orders they receive.
Answer billing questions from organization owners and administrators and pass product faults to engineering with the account and the dates.
Record every correction and the reason for it, and never change money without the written approval of a person who is authorized to give it.
Requirements
Experience in accounts receivable, billing operations or bookkeeping for a software subscription business.
Careful with figures and able to explain a charge in plain words.
Available during United States business hours for questions from customers.
Clear, short writing in English.
Apply to this job
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