Bring each new organization from sign-up to a working setup on NOWAITN: its locations, the apps it chose, its team and its first live use.
This role is with NOWAITN (nowaitn.com).
Nice to have:
Experience with products that have many apps and a shared account.
Spanish.
Responsibilities
Hold setup calls with new organizations and help them finish the onboarding steps: organization, locations, apps and team.
Review each new organization in the admin onboarding review list and mark what is complete and what is missing.
Watch the onboarding funnel report and contact organizations that stopped before the last step.
Help the owner invite team members and give each person the correct role.
Pass repeated setup problems to product with the steps that cause them.
Requirements
Experience in onboarding, customer success or implementation for a software product.
Comfortable holding a video call and sharing a screen.
Clear, short writing in English.
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