Tuition Billing Operations Specialist

Questah Staffing

Agency
Questah Staffing
Work location
Remote, United States
Employment type
Direct Hire
Published

Description

Keep tuition and payment records correct for the schools that collect payments through 1EDU, and answer their billing questions. This role is with 1EDU (1edu.app). Nice to have: Experience with school tuition or child care billing.

Responsibilities

Check the payment records and receipts of each school against the payment provider and list differences. Answer billing questions from directors and from families who pay online. Check the payment return and cancel pages that families see after paying and report faults. Pass system faults to engineering with the account and the dates. Record every correction and the reason, and never change money without the approval of an authorized person.

Requirements

Experience in billing operations, accounts receivable or bookkeeping. Careful with figures and able to explain a charge in plain words. Available during United States business hours. Clear, short writing in English.

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