Answer the agencies, client businesses and contractors who use Questah, and write clear problem reports for the product team.
This role is with Questah.
Nice to have:
Experience working at a staffing or recruiting agency.
Responsibilities
Answer questions from agency staff about job postings, contractors, clients, placements and timesheets.
Answer questions from contractors about their profile, their applications and their timesheets.
Reproduce reported problems and write reports the product team can act on: the steps, screenshots and the account.
Record the questions that repeat and share them with the product team.
Requirements
Clear, friendly writing in English.
Experience answering customers by email, chat or phone.
Comfortable learning new software and explaining it in plain words.
Apply to this job
Applications to this job go to Questah Staffing. Create a contractor account with Questah Staffing, or sign in, and you come back to this page to apply.