Venue Onboarding Specialist, Game Night Pack

Questah Staffing

Agency
Questah Staffing
Work location
Remote
Employment type
Direct Hire
Published

Description

Help new bars, hotels and restaurants set up their business account and their Game Night Pack, and host a first game night. This role is with Trivia1 (trivia1.com). Nice to have: Experience working in a bar, a restaurant or a hotel. Spanish.

Responsibilities

Hold setup calls with venue managers and help them build a Game Night Pack in the account setup pages. Help the venue choose question banks, set the audience and schedule its first game night. Show staff how to show the join code, the QR code and the TV display. Check each new venue after its first game and pass open questions to support. Pass repeated setup problems to product with the steps that cause them.

Requirements

Experience in onboarding, customer success or support for a software product. Comfortable holding a video call and sharing a screen. Clear, short writing in English. Able to work some evenings, when most trivia games are played.

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