Keep Trivia1 billing correct: venue subscriptions, token purchases, room passes and the credits shown in each account.
This role is with Trivia1 (trivia1.com).
Nice to have:
Experience with subscription billing for small businesses.
Responsibilities
Check subscription, token and room pass records against the payments provider and list differences.
Answer billing questions from hosts and venues about receipts, plan changes and token balances.
Review the credits pages of accounts and correct errors with the written approval of an authorized person.
Pass system faults to engineering with the account and the dates.
Record every correction and the reason for it.
Requirements
Experience in billing operations, accounts receivable or bookkeeping.
Careful with figures and able to explain a charge in plain words.
Available during United States business hours.
Clear, short writing in English.
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