Answer Unreliant users who write in through the support form: how a calculator works, account access and subscription questions. This is a part-time role.
This role is with Unreliant (unreliant.com).
Nice to have:
Experience with billing or subscription questions.
Responsibilities
Answer support requests by email, most within one business day.
Handle plan changes, cancellations and account access problems.
Explain how to use a calculator, save a result or share it.
Reproduce problems and write bug reports product can act on (steps, inputs, screenshots).
Note the questions that come up again so the FAQ can answer them.
Requirements
1 or more years in customer support for a website or software product.
Clear, friendly writing in English.
Comfortable with numbers and with explaining a calculation in plain words.
Apply to this job
Applications to this job go to Questah Staffing. Create a contractor account with Questah Staffing, or sign in, and you come back to this page to apply.