Get each new business live on its first day: signs up, counter tablet set, notifications on, and a real guest through the line.
This role is with Waitlist App (waitlistapp.org).
Nice to have:
Spanish, Portuguese or Arabic.
Responsibilities
Run setup calls with new businesses and get them live the same day.
Set up signs and QR codes, the counter tablet, and text and email notifications with them.
Put a real guest through the line with the owner before the call ends.
Check in during the first week and hand open questions to support.
Requirements
1 or more years in onboarding, customer success or support for a software product.
Comfortable leading a video call and sharing a screen.
Organized: you keep track of many new accounts at once.
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