Answer business owners and staff in Spanish by chat and email, the language the Waitlist App screens and guides already offer.
This role is with Waitlist App (waitlistapp.org).
Nice to have:
Experience working in a restaurant, salon or clinic.
Responsibilities
Answer chat and email questions in Spanish from owners and staff.
Help new accounts with setup: lines, the storefront, notifications and team access.
Check the Spanish screens and message templates that customers see and report any that are wrong.
Write bug reports product can act on, with the steps, screenshots and account.
Pass repeated questions to the help-article writers.
Requirements
Writes and speaks Spanish at a professional level.
Writes clear, friendly English.
Experience in customer support or another customer-facing job.
Comfortable learning new software and explaining it in plain words.
Apply to this job
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