Billing Operations Specialist

Questah Staffing

Agency
Questah Staffing
Work location
Remote, United States
Employment type
Direct Hire
Published

Description

Keep Waitlist App billing correct: plans, event pass prices, venue licenses, invoices, text message credits and payouts to venues and drivers. This role is with Waitlist App (waitlistapp.org). Nice to have: Experience with subscription billing and connected-account payouts.

Responsibilities

Review invoices, plan changes and venue licenses and correct errors with the written approval of an authorized person. Check the text message credit ledger against actual message use and list the differences. Check payout records for venues and for drivers on the ride pages and answer questions about them. Answer billing questions from owners and pass system faults to engineering with the account and the dates. Keep a record of every correction and the reason for it.

Requirements

Experience in billing operations, accounts receivable or bookkeeping. Careful with figures and able to explain a charge in plain words. Available during United States business hours. Clear, short writing in English.

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