Moderate the guest reviews and public listings that Waitlist App publishes, and the sign-ups the team rejects or approves.
This role is with Waitlist App (waitlistapp.org).
Nice to have:
Experience moderating reviews for local businesses.
Responsibilities
Review guest reviews in the moderation queue and approve, edit or reject each one.
Check that published reviews show only first name and last initial.
Review new account sign-ups that are held for review and record the decision and the reason.
Write the reply drafts that business owners receive for reviews.
Record each moderation decision so it can be reviewed later.
Requirements
Careful judgment and consistent record keeping.
Clear, short writing in English.
Experience in moderation, trust and safety or customer support.
Apply to this job
Applications to this job go to Questah Staffing. Create a contractor account with Questah Staffing, or sign in, and you come back to this page to apply.