Widget Support Specialist

Questah Staffing

Agency
Questah Staffing
Work location
Remote
Employment type
Part Time
Published

Description

Help site owners who create a waitlist from the waitlists.org widget gallery paste the snippet, fix install errors and understand the terms of use. This is a part-time role. This role is with waitlists.org. Nice to have: Experience supporting website builders or embeddable tools. Writes and speaks Spanish at a professional level.

Responsibilities

Answer messages from the contact form about the widget gallery, most within the same business day. Help site owners place the snippet on their website builder or page and find why it does not appear. Explain the install errors that the page shows and the limit on how many waitlists one visitor can create. Explain the terms of use, including the credit link that stays with each scene. Pass each request for a new scene and each defect to the product team with the steps to repeat it.

Requirements

Experience answering customers by email or chat. Comfortable reading page source and explaining where to paste a snippet. Clear, friendly writing in English.

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