Trainer Onboarding Specialist

Questah Staffing

Agency
Questah Staffing
Work location
Remote
Employment type
Part Time
Published

Description

Help new trainers set up their coaching space in Women's Fitness Info, from the trainer subscription and payout account to the first client who signs up through a link. This role is with Women's Fitness Info (womensfitness.info). Nice to have: Experience working as a personal trainer or in a gym. Experience with payout or payment account setup.

Responsibilities

Hold setup calls with new trainers and help them subscribe and complete their profile and settings. Help each trainer connect a payout account and set a client price. Help each trainer send invite links and record leads in the trainer pages. Show each trainer how to read a client's sessions and replays. Check each new trainer during the first weeks and pass open questions to support.

Requirements

Experience in onboarding, customer success or support for a software product. Comfortable holding a video call and sharing a screen. Clear, short writing in English.

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