Help homeowners who use Contractn to plan a renovation: photos of the space, the job walk, the scope of work and the bid requests sent to contractors.
This role is with Contractn (contractn.com).
Nice to have:
Experience in home renovation, property management or interior design.
Spanish.
Responsibilities
Answer homeowners by email and chat about starting a project and adding rooms and photos.
Help homeowners use the job walk and the site visit page, and understand the notes, wishes and requirements it records.
Help homeowners read the scope of work and the bill of materials, and fix missing quantities.
Help homeowners invite contractors to bid and read the bids they receive.
Write down the homeowner questions that repeat so the product team can answer them in the screens.
Requirements
Experience in customer support or customer success for a consumer web product.
Patience with people who are planning something unfamiliar.
Clear, friendly writing in English.
Apply to this job
Applications to this job go to Questah Staffing. Create a contractor account with Questah Staffing, or sign in, and you come back to this page to apply.