Conversation Designer, Job Walk Phone Assistant

Design what the Contractn phone assistant asks and says during a job walk and a call plan, and how its notes are sorted into wishes and requirements. This role is with Contractn (contractn.com). Nice to have: Experience with prompts for large language models. Knowledge of home renovation terms.

Write the questions the assistant asks a homeowner who walks through a room. Write the rules that sort what people say into notes, wishes and requirements. Read call transcripts and the assistant's notes and find questions that were missed or misread. Write the wording of the texts that invite people to a site visit. Test each change with scripted calls before release.

Experience writing scripts for phone assistants, chatbots or customer support. Careful with plain wording that people with no building knowledge understand. Clear, short writing in English.