Help contractors take online payments for their invoices in Contractn, and look into the payments that fail or need a correction.
This role is with Contractn (contractn.com).
Nice to have:
Experience with online payment providers.
Experience supporting small business owners.
Responsibilities
Help contractors complete the payments setup step and connect their account for online payments.
Answer contractor questions about a customer's payment, its status and when it is received.
Look into failed and disputed payments and write down what happened and what was done.
Check that each paid invoice shows as paid in the console.
Report problems with the payment flow to engineering with the invoice and account details.
Requirements
Experience in billing, payments support or accounts receivable.
Careful with amounts, dates and records.
Clear, friendly writing in English.
Apply to this job
Applications to this job go to Questah Staffing. Create a contractor account with Questah Staffing, or sign in, and you come back to this page to apply.