Customer Support Representative, Spanish and Portuguese

Answer Digital Tally Counter users in Spanish or Portuguese by email and support ticket, the languages the counter pages already offer. This role is with Digital Tally Counter (digitaltallycounter.com). Nice to have: Experience supporting a consumer web app.

Answer support tickets in Spanish or Portuguese about counters, scorekeepers, accounts and plans. Help users set up cloud sync and shared counters. Check the Spanish and Portuguese screens and messages that users see and report any that are wrong. Write bug reports product can act on, with the steps, screenshots and account. Pass repeated questions to the help writers.

Writes at a professional level in English and in Spanish or Portuguese. Experience in customer support or another customer-facing job. Comfortable learning new software and explaining it in plain words.