Keep subscription billing correct for Digital Tally Counter: the ad-free, solo and team plans, lifetime access and the checkout records.
This role is with Digital Tally Counter (digitaltallycounter.com).
Nice to have:
Experience with subscription billing for consumer software.
Responsibilities
Check subscription and lifetime purchase records against the payments provider and list differences.
Answer billing questions from users about plan changes, receipts and access after payment.
Review abandoned checkouts and report the steps where people stop.
Pass system faults to engineering with the account and the dates.
Record every correction and the reason, and never change money without the approval of an authorized person.
Requirements
Experience in billing operations, accounts receivable or bookkeeping.
Careful with figures and able to explain a charge in plain words.
Available during United States business hours.
Clear, short writing in English.
Apply to this job
Applications to this job go to Questah Staffing. Create a contractor account with Questah Staffing, or sign in, and you come back to this page to apply.