Help new taxi, livery and black-car operators set up their booking page, dispatch board and drivers in Dispatchn, and complete a first ride.
This role is with Dispatchn (dispatchn.co).
Nice to have:
Experience as a dispatcher, or in the office of a taxi, livery or medical transport operator.
Spanish, Portuguese or French.
Responsibilities
Hold setup calls with new operators and help them publish their booking page.
Help the operator invite drivers and have each driver sign the operator's driver agreement online.
Complete a test ride with the operator: a booking, the job on the dispatch board, and the driver's steps on the phone.
Check each new operator during its first weeks and pass open questions to support.
Requirements
Experience in onboarding, customer success or support for a software product.
Comfortable holding a video call and sharing a screen.
Clear, short writing in English.
Apply to this job
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