Customer Support Representative, Spanish, Portuguese or French

Questah Staffing

Agency
Questah Staffing
Work location
Remote
Employment type
Direct Hire
Published

Description

Answer operators, dispatchers and drivers in Spanish, Portuguese or French, the languages the Dispatchn screens already offer. This role is with Dispatchn (dispatchn.co). Nice to have: Experience in a taxi, livery or transport office.

Responsibilities

Answer chat and email questions in Spanish, Portuguese or French from operators and drivers. Explain the dispatch board, the booking page and the ride steps in plain words. Check the translated screens and messages that customers see and report any that are wrong. Write reports the product team can act on: the steps, screenshots and the account. Pass repeated questions to the help writers.

Requirements

Writes and speaks at least one of Spanish, Portuguese or French at a professional level. Writes clear, friendly English. Experience answering customers by email, chat or phone.

Apply to this job

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