Set up and check the AI booking line that answers an operator's own business number and takes ride bookings in the caller's language.
This role is with Dispatchn (dispatchn.co).
Nice to have:
Spanish, Portuguese or French.
Experience testing voice assistants.
Responsibilities
Set up each operator's booking line: its area code, its greeting and the service area it covers.
Place test calls and check that each booking reaches the dispatch board correctly.
Check that the assistant states only the published prices and does not invent any.
Review call records and write down each wrong answer for the product team.
Help operators change what the line says and when it hands the call to a person.
Requirements
Experience in telephone support, dispatch or call center work.
Careful listening and clear written reports.
Available during United States business hours.
Clear, short writing in English.
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