Payout and Billing Operations Specialist

Questah Staffing

Agency
Questah Staffing
Work location
Remote, United States
Employment type
Direct Hire
Published

Description

Keep fares, fees and driver payouts correct in Dispatchn and answer operators' questions about each payout report. This role is with Dispatchn (dispatchn.co). Nice to have: Experience with a payments API and its reports.

Responsibilities

Check each operator's payout report: fares collected, fees and the net amount. Compare the card payments recorded in Dispatchn with the payments provider and list differences. Answer billing questions from operators about plans and the trial. Review promo codes and their use and report codes that fail. Record every correction and the reason, and never change money without the approval of an authorized person.

Requirements

Experience in billing operations, accounts receivable or bookkeeping. Careful with figures and able to explain a charge in plain words. Available during United States business hours. Clear, short writing in English.

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